PRIVACY & SECURITY POLICY

PRIVACY POLICY

Effective Date: 16 May 2023
Last Updated: 09 July 2026

Privacy Policy

This Privacy Policy (”Policy”) is an electronic record in accordance with the provisions of the Information Technology Act, 2000, the rules framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, and all other applicable laws, regulations, amendments, and statutory requirements in force within the Republic of India.

This electronic record is generated by a computer system and, where permitted by applicable law, does not require any physical or digital signature.

This Policy constitutes a legally binding agreement between ACORPORATE X (”Company,” “we,” “our,” or “us”) and every individual who accesses, browses, registers, purchases, communicates with, or otherwise uses any website, mobile application, marketplace, software, platform, product, service, or other digital or offline offering operated by or on behalf of ACORPORATE X (collectively, the “Services”).

Registered Business Address:

House No. 16, Ground Floor, Shop No. 02, Khasra No. 121, Street No. 14, Main Road, Wazirabad, North Delhi, Delhi – 110084, India.

At ACORPORATE X, protecting the privacy and security of personal information is one of our fundamental commitments. We recognize that individuals entrust us with information that deserves the highest standards of confidentiality, integrity, transparency, and security. Accordingly, we implement reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, accidental loss, destruction, or unlawful processing.

This Privacy Policy explains, in a transparent and comprehensive manner, the categories of information we collect, the sources from which such information is obtained, the lawful purposes for which it is processed, the manner in which it is stored, used, disclosed, transferred, retained, and protected, as well as the rights and choices available to individuals regarding their personal information.

By accessing or using our Services, creating an account, placing an order, communicating with us, submitting information, or otherwise interacting with ACORPORATE X, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Where your consent is required under applicable law, you expressly consent to the collection, use, storage, disclosure, and processing of your personal information in accordance with this Policy.

If you do not agree with any provision of this Privacy Policy, you must immediately discontinue access to and use of our Services.

This Privacy Policy shall be read together with our Terms of Use, Refund Policy, Shipping Policy, Cookie Policy (where applicable), and any other legal notices, policies, or contractual terms published by ACORPORATE X. In the event of any inconsistency between this Privacy Policy and a service-specific privacy notice, the service-specific notice shall prevail solely with respect to that particular service.

The Company reserves the absolute right to amend, revise, modify, replace, or update this Privacy Policy at any time to reflect changes in applicable laws, regulatory requirements, business operations, technology, security practices, or service offerings. Any revised version shall become effective upon publication unless otherwise expressly stated. Continued use of the Services after such publication shall constitute acceptance of the revised Privacy Policy.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

At ACORPORATE X, we collect, receive, record, organize, store, update, use, disclose, transfer, retain, and otherwise process information only to the extent reasonably necessary for providing our products and services, fulfilling contractual obligations, processing transactions, improving user experience, maintaining the security and integrity of our Services, complying with applicable legal and regulatory requirements, preventing fraud, resolving disputes, and supporting our legitimate business operations.

You may browse certain areas of our website without submitting any personally identifiable information. However, access to specific features, account registration, order placement, customer support, promotional offers, warranty services, product returns, and certain other functionalities may require you to voluntarily provide Personal Information. Where the requested information is mandatory for a particular service, failure to provide such information may prevent us from processing your request or providing the relevant products or services.

Depending upon your interaction with ACORPORATE X, we may collect information directly from you, automatically through your use of our Services, or from authorized third-party sources in accordance with applicable law.

The categories of information we may collect include, but are not limited to, the following:
• Full name;
• Username or account identification;
• Email address;
• Mobile or telephone number;
• Residential, billing, shipping, or business address;
• Postal code, city, state, and country;
• Business or company information, where applicable;
• Date of birth or age, where legally required;
• Gender, where voluntarily provided;
• Login credentials, including encrypted passwords;
• Purchase history, product preferences, and wishlist information;
• Order details, invoices, payment status, refunds, replacements, exchanges, and cancellation records;
• Customer support requests, enquiries, complaints, correspondence, reviews, ratings, testimonials, survey responses, and feedback;
• Information voluntarily submitted during promotional campaigns, contests, loyalty programmes, or marketing activities;
• Documents or information provided for identity verification, warranty claims, return requests, or dispute resolution; and
• Any other information that you voluntarily choose to provide while using our Services.

We may also collect information automatically whenever you access or interact with our website, applications, or digital platforms. Such information helps us maintain the security, performance, reliability, and functionality of our Services and may include:
• Internet Protocol (IP) address;
• Browser type, version, and language settings;
• Device model, operating system, and unique device identifiers;
• Network and Internet Service Provider information;
• Date, time, and duration of website visits;
• Pages visited, products viewed, searches performed, and navigation history;
• Clickstream data and interaction patterns;
• Website performance metrics and diagnostic information;
• Session identifiers;
• Approximate geographic location derived from IP address;
• Error logs, crash reports, and security monitoring information; and
• Other technical information necessary for maintaining and improving our Services.

Where you create an account with ACORPORATE X, we may collect and maintain information relating to your account profile, authentication credentials, saved addresses, communication preferences, order history, payment preferences, and account activity to facilitate secure access and personalized services. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

Whenever you purchase products or services from ACORPORATE X, we collect information necessary to process and complete your transaction, including billing details, shipping information, order confirmations, invoice details, tax information (where applicable), delivery instructions, refund requests, and payment status. Payments made through our Services are processed by secure and authorized third-party payment service providers that comply with applicable payment security standards. Except where expressly required by law, ACORPORATE X does not intentionally store complete debit card numbers, credit card numbers, CVV numbers, UPI PINs, internet banking passwords, or similar confidential payment authentication credentials on its own systems.

If you communicate with us through email, telephone, live chat, messaging applications, social media platforms, contact forms, or any other communication channel, we may retain records of such communications, including enquiries, complaints, customer support requests, correspondence, attachments, call recordings (where legally permitted), and communication history for quality assurance, service improvement, fraud prevention, legal compliance, and dispute resolution purposes.

We may also receive information from trusted third-party sources, including payment processors, logistics and delivery partners, identity verification service providers, fraud prevention agencies, marketing partners, analytics providers, advertising networks, publicly available sources, government authorities where legally authorised, and social media platforms where you choose to interact with our Services. Any information received from such sources shall be processed only for lawful purposes consistent with this Privacy Policy and applicable law.

To enhance your browsing experience and improve the functionality of our Services, ACORPORATE X uses cookies, web beacons, pixels, software development kits (SDKs), local storage technologies, analytics tools, and other similar technologies. These technologies help us recognise returning users, remember preferences, maintain secure sessions, personalise content, analyse website traffic, measure advertising effectiveness, detect fraudulent activities, and improve the overall performance, reliability, and security of our Services. Most internet browsers allow users to manage or disable cookies through their browser settings; however, disabling certain cookies may affect the availability or functionality of specific features of our Services.

Certain technical information may also be collected automatically, including the website or application from which you accessed our Services, referring and exit URLs, browser configuration, operating system details, approximate location information, IP address, session activity, device identifiers, and similar technical data used for analytics, cybersecurity, troubleshooting, and system administration.

You represent and warrant that all information submitted to ACORPORATE X is true, accurate, complete, lawful, and up to date. You agree to promptly update any information previously provided whenever necessary to ensure its continued accuracy. ACORPORATE X shall not be responsible for any loss, delay, liability, or consequence arising from inaccurate, incomplete, outdated, misleading, or unauthorized information submitted by you or on your behalf.

PURPOSES FOR WHICH WE PROCESS YOUR INFORMATION

ACORPORATE X: The Personal Information collected by ACORPORATE X is processed only for lawful, fair, transparent, and legitimate business purposes consistent with this Privacy Policy and applicable laws. We use your information solely to provide, administer, improve, secure, and support our products, services, digital platforms, and business operations while protecting the interests of our customers, users, and the Company.

Depending on the nature of your interaction with our Services, your Personal Information may be processed for one or more of the following purposes:
• To create, verify, maintain, administer, and secure your customer account and user profile.
• To process, confirm, manage, and fulfil orders for products or services, including billing, invoicing, payment verification, shipping, delivery, returns, exchanges, cancellations, refunds, warranty claims, and after-sales support.
• To provide customer service, technical assistance, respond to enquiries, investigate complaints, resolve disputes, and improve the overall customer experience.
• To communicate with you regarding your orders, account activities, payment confirmations, invoices, delivery updates, product availability, service notifications, customer support requests, and other transaction-related communications.
• To send important administrative notices, including updates relating to this Privacy Policy, Terms of Use, security notifications, legal disclosures, service interruptions, product recalls, maintenance schedules, and other information necessary for the continued use of our Services.
• To personalise your experience by remembering your preferences, displaying relevant products, improving search results, recommending products or services that may be of interest, and enhancing the overall functionality and usability of our Services.
• To analyse customer behaviour, purchasing trends, website traffic, user engagement, demographic information, market preferences, and aggregated statistical data for business intelligence, product development, service optimisation, and strategic planning.
• To improve, develop, test, monitor, maintain, and enhance the performance, functionality, security, reliability, accessibility, and efficiency of our website, mobile applications, products, and services.
• To detect, investigate, prevent, mitigate, and respond to fraud, identity theft, payment irregularities, cyber threats, security incidents, unauthorised access, abuse of our Services, violations of our legal policies, and other unlawful or prohibited activities.
• To verify user identity where necessary, prevent fraudulent transactions, comply with know-your-customer requirements where applicable, and maintain the security and integrity of our business operations.
• To comply with applicable laws, judicial orders, regulatory requirements, governmental requests, tax obligations, accounting standards, audit requirements, law enforcement investigations, and other legal or statutory obligations imposed upon ACORPORATE X.
• To maintain internal business records, accounting records, audit documentation, financial reporting, operational management, quality assurance, risk assessment, and corporate governance requirements.
• To conduct surveys, research programmes, promotional campaigns, contests, loyalty programmes, customer satisfaction assessments, and market analysis where legally permissible.
• Subject to your preferences and applicable law, to send promotional communications, newsletters, marketing materials, product launches, exclusive offers, seasonal campaigns, discounts, event invitations, and other commercial information that may be relevant to your interests. You may opt out of receiving such communications at any time by following the unsubscribe instructions or by contacting us directly.
• To establish, exercise, defend, or enforce the legal rights, contractual rights, and legitimate interests of ACORPORATE X, including debt recovery, dispute resolution, legal proceedings, insurance claims, intellectual property protection, and regulatory compliance.
• To carry out any other purpose that is directly related, incidental, ancillary, or reasonably necessary for the operation, management, protection, and continuous improvement of our Services, provided such processing is permitted under applicable law.

Wherever reasonably practicable, ACORPORATE X may use anonymised, aggregated, or de-identified information for statistical analysis, research, service enhancement, business planning, reporting, and analytical purposes. Such information does not identify any individual and is not treated as Personal Information under this Privacy Policy.

ACORPORATE X shall process Personal Information only for the purposes for which it was originally collected or for any other compatible purpose permitted under applicable law. We do not sell Personal Information to third parties for their independent commercial use, except where expressly authorised by you or required by law.

SHARING AND DISCLOSURE OF PERSONAL INFORMATION

ACORPORATE X respects the confidentiality of your Personal Information and does not sell, rent, trade, lease, or otherwise disclose your Personal Information to any third party for their independent marketing or commercial purposes without your consent, except where such disclosure is permitted, required, or authorised under applicable law or is reasonably necessary for the operation of our business and the delivery of our Services.

In the ordinary course of business, we may share your Personal Information with carefully selected third parties who perform services on our behalf and are contractually or legally obligated to maintain the confidentiality, integrity, and security of such information. Such disclosures shall be limited to the extent reasonably necessary for the specific purpose for which the information is shared.

Your Personal Information may be shared with the following categories of recipients, where applicable:
• Payment gateways, banks, financial institutions, and payment processing partners for processing, verifying, authorising, and completing payment transactions.
• Logistics providers, courier companies, warehouse operators, fulfilment partners, and shipping service providers for the purpose of processing, dispatching, tracking, delivering, returning, replacing, or exchanging products purchased through our Services.
• Information technology service providers, cloud hosting providers, cybersecurity partners, software vendors, infrastructure providers, communication service providers, customer relationship management platforms, and technical support partners responsible for maintaining, operating, securing, and improving our digital infrastructure.
• Marketing, advertising, analytics, customer engagement, and business intelligence service providers that assist us in understanding customer behaviour, measuring campaign performance, improving our Services, personalising user experiences, and conducting market research, subject to applicable legal requirements.
• Professional advisers, including legal counsel, chartered accountants, auditors, consultants, insurers, and other professional service providers where disclosure is reasonably necessary for legal, financial, regulatory, operational, or business purposes.
• Government authorities, regulatory bodies, statutory agencies, law enforcement authorities, judicial bodies, tribunals, tax authorities, or any other competent authority where disclosure is required by applicable law, legal process, court order, regulatory requirement, or governmental direction.
• Any successor entity, purchaser, investor, lender, merger partner, or acquiring organisation in connection with any proposed or completed merger, acquisition, restructuring, reorganisation, financing, sale of assets, business transfer, or similar corporate transaction, provided that such recipient agrees to protect your Personal Information in a manner substantially consistent with this Privacy Policy.

We may also disclose Personal Information where we reasonably believe such disclosure is necessary to:
• Comply with applicable laws, regulations, judicial orders, or governmental requests;
• Enforce our Terms of Use, contractual rights, or other legal agreements;
• Detect, investigate, prevent, or respond to fraud, cybercrime, unauthorised access, payment fraud, identity theft, security incidents, or other unlawful activities;
• Protect the rights, property, reputation, safety, security, or legitimate interests of ACORPORATE X, our customers, employees, business partners, or the general public;
• Establish, exercise, or defend legal claims, rights, or remedies in connection with judicial, administrative, regulatory, arbitration, or dispute resolution proceedings.

Where reasonably practicable and legally required, ACORPORATE X shall ensure that third parties receiving Personal Information implement appropriate administrative, technical, organisational, and physical safeguards designed to protect such information against unauthorised access, misuse, disclosure, alteration, loss, or destruction. Third-party recipients shall be permitted to use such information only for the specific purposes for which it was disclosed and in accordance with applicable contractual obligations and legal requirements.

ACORPORATE X may also use or disclose information that has been anonymised, aggregated, or irreversibly de-identified for research, statistical analysis, business intelligence, reporting, product development, operational improvement, or other lawful purposes. Such information does not identify any individual and is not considered Personal Information under this Privacy Policy.

Except as expressly described in this Privacy Policy or where otherwise required or permitted by applicable law, ACORPORATE X will not disclose your Personal Information to any third party without an appropriate legal basis or your consent, where such consent is required.

CIRCUMSTANCES UNDER WHICH PERSONAL INFORMATION MAY BE DISCLOSED

Without limiting the provisions contained in this Privacy Policy, ACORPORATE X may disclose, transfer, or otherwise make available your Personal Information where such disclosure is necessary, appropriate, or legally permissible for the protection of our legitimate interests, the provision of our Services, or compliance with applicable laws and regulatory obligations.

Your Personal Information may be disclosed under the following circumstances:
• To comply with any applicable law, statute, regulation, judicial proceeding, court order, arbitration award, governmental directive, regulatory requirement, or lawful request issued by any competent authority.
• To cooperate with law enforcement agencies, regulatory authorities, governmental departments, tax authorities, judicial bodies, or other public authorities during investigations, inspections, inquiries, audits, or enforcement proceedings where disclosure is required or permitted under applicable law.
• To investigate, detect, prevent, mitigate, or respond to suspected fraud, cybercrime, identity theft, financial crime, security breaches, unauthorised access, illegal activities, violations of this Privacy Policy, Terms of Use, or any other applicable contractual obligations.
• To establish, exercise, protect, or defend the legal rights, property, reputation, safety, security, or legitimate interests of ACORPORATE X, its affiliates, employees, customers, business partners, service providers, or any other person.
• To enforce our contractual rights, recover outstanding amounts, resolve disputes, prevent abuse of our Services, or pursue available legal remedies.
• To protect the security, integrity, functionality, reliability, availability, and proper operation of our website, applications, information systems, digital infrastructure, networks, databases, and business operations.
• To professional advisers, including legal counsel, auditors, accountants, financial advisers, insurers, compliance consultants, and other professional service providers who require such information for the performance of their professional responsibilities, subject to appropriate confidentiality obligations.
• To authorised contractors, subcontractors, technology providers, infrastructure partners, cloud service providers, logistics partners, payment processors, customer support providers, analytics providers, or other service providers strictly on a need-to-know basis and solely for the purpose of providing services on behalf of ACORPORATE X, provided such parties are contractually obligated to protect the confidentiality and security of the information disclosed.
• In connection with any proposed or completed merger, acquisition, consolidation, restructuring, reorganisation, amalgamation, investment, financing, joint venture, sale of assets, business transfer, insolvency proceeding, or any similar corporate transaction involving ACORPORATE X, provided that the receiving entity agrees to process such Personal Information in a manner substantially consistent with this Privacy Policy and applicable law.
• Where disclosure is necessary to protect the vital interests of any individual or to prevent imminent harm, fraud, unlawful activity, or threats affecting public safety, information systems, or property.

Where reasonably practicable and legally required, ACORPORATE X shall implement appropriate contractual, organisational, technical, and administrative safeguards to ensure that every recipient of Personal Information maintains an adequate level of confidentiality, security, and data protection consistent with applicable legal requirements and this Privacy Policy.

Nothing contained in this Privacy Policy shall restrict ACORPORATE X from disclosing information where such disclosure is expressly authorised by the data subject, required under applicable law, or necessary for the establishment, exercise, or defence of legal rights or claims.

INFORMATION SECURITY AND DATA PROTECTION

ACORPORATE X recognizes that the security of Personal Information is fundamental to maintaining the trust of our customers and users. We are committed to implementing and maintaining appropriate administrative, technical, physical, electronic, and organizational safeguards designed to protect Personal Information against unauthorized or unlawful access, acquisition, disclosure, alteration, misuse, loss, destruction, corruption, or any other form of unauthorized processing.

We employ commercially reasonable and industry-recognized security practices and procedures appropriate to the nature, sensitivity, and volume of the Personal Information processed by us. Such safeguards are designed to preserve the confidentiality, integrity, availability, and resilience of our information systems while minimizing the risks associated with accidental, unlawful, or unauthorized access or disclosure.

Where applicable, ACORPORATE X utilizes secure communication protocols, encryption technologies, firewalls, secure server environments, authentication mechanisms, access controls, monitoring systems, vulnerability assessments, malware protection, security updates, data backup procedures, and other technical and organizational measures intended to protect information processed through our Services.

Access to Personal Information is restricted to employees, contractors, consultants, service providers, and authorized representatives who require such information strictly for the performance of their assigned responsibilities and who are subject to appropriate contractual, statutory, or professional confidentiality obligations.

Where payments are processed through our Services, payment transactions are handled by authorized third-party payment service providers that maintain security standards and industry-recognized payment protection measures. Except where expressly required by applicable law, ACORPORATE X does not intentionally retain complete credit card numbers, debit card numbers, CVV numbers, UPI PINs, internet banking passwords, or other confidential payment authentication credentials on its systems.

We regularly review, evaluate, update, and enhance our information security practices, internal controls, infrastructure, and operational procedures in order to respond to evolving technological developments, cybersecurity threats, legal requirements, and industry standards.

While ACORPORATE X makes every reasonable effort to protect Personal Information through appropriate security measures, no method of electronic transmission, internet communication, cloud storage, or digital information processing can be guaranteed to be completely secure or immune from risks. Consequently, despite our best efforts, we cannot warrant or guarantee the absolute security, uninterrupted availability, or complete protection of information transmitted to or stored by us.

Users are responsible for maintaining the confidentiality of their account credentials, passwords, authentication codes, and devices used to access our Services. You agree to notify ACORPORATE X immediately upon becoming aware of any unauthorized access to your account, suspected security incident, compromise of credentials, or any activity that may adversely affect the security of your Personal Information.

To the fullest extent permitted by applicable law, ACORPORATE X shall not be liable for any unauthorized access, interception, disclosure, misuse, alteration, theft, destruction, or loss of Personal Information arising from circumstances beyond our reasonable control, including but not limited to cyberattacks, malicious software, distributed denial-of-service attacks, failures of communication networks, internet service disruptions, acts or omissions of third parties, force majeure events, or any other event that could not reasonably have been prevented through commercially reasonable security practices.

ACORPORATE X continuously endeavors to maintain an appropriate level of information security consistent with applicable laws, recognized industry standards, technological advancements, and the legitimate expectations of our users, while balancing operational, technical, and legal considerations.

CHILDREN’S PRIVACY AND AGE RESTRICTIONS

ACORPORATE X is committed to protecting the privacy and personal information of children. Our Services are intended for use only by individuals who are legally capable of entering into binding contracts under applicable law. We do not knowingly collect, solicit, process, or retain Personal Information from any individual who has not attained the age prescribed under applicable law for providing valid consent, unless such processing is expressly authorized or consented to by a parent or lawful guardian where permitted by law.

If you are a parent or legal guardian and become aware that a child has submitted Personal Information to ACORPORATE X without the required authorization or parental consent, you are requested to notify us immediately using the contact details provided in this Privacy Policy. Upon receiving a verified request, we will take reasonable steps to investigate the matter and, where appropriate and legally permissible, delete or anonymize such Personal Information from our records without undue delay.

ACORPORATE X does not knowingly market its products or Services directly to children or intentionally design any feature, functionality, promotional activity, or communication for the purpose of collecting Personal Information from children without appropriate legal authority.

As we are generally unable to independently verify the age or identity of every individual accessing our Services, we rely on the information voluntarily provided by users. Parents and legal guardians are encouraged to supervise the online activities of minors and to assist in ensuring that children do not submit Personal Information through our Services without appropriate authorization.

Where ACORPORATE X becomes aware that Personal Information has been collected from a child in a manner inconsistent with this Privacy Policy or applicable law, we reserve the right to suspend or terminate the relevant account, restrict access to our Services, and remove the associated Personal Information to the extent required or permitted by law.

Nothing contained in this section shall limit or affect any rights or protections afforded to children under applicable laws governing privacy, data protection, consumer protection, or child safety.

GOVERNING LAW, JURISDICTION AND DISPUTE RESOLUTION

This Privacy Policy shall be governed by, interpreted, and construed in accordance with the laws of the Republic of India, including but not limited to the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Indian Contract Act, 1872, and all other applicable statutes, rules, regulations, notifications, and judicial precedents in force from time to time.

Any dispute, controversy, claim, or difference arising out of or relating to this Privacy Policy, the collection, processing, storage, disclosure, transfer, retention, protection, or use of Personal Information, or any matter connected with the use of our Services, shall, to the extent legally permissible, first be resolved through good-faith negotiations between the parties.

If the parties are unable to resolve the dispute through mutual discussions within a reasonable period, such dispute shall be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, together with any statutory modification, amendment, or re-enactment thereof for the time being in force.

The arbitration shall be conducted by a sole arbitrator appointed in accordance with the applicable provisions of the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be Delhi, India, unless otherwise mutually agreed in writing by the parties. The arbitration proceedings shall be conducted in the English language, and the arbitral award shall be final and binding upon the parties, subject to the remedies available under applicable law.

Nothing contained herein shall prevent ACORPORATE X from seeking interim, equitable, injunctive, or protective relief before any court or competent judicial authority having jurisdiction whenever such relief is necessary to safeguard its intellectual property, confidential information, business interests, data security, contractual rights, or other legal interests pending the conclusion of arbitration proceedings.

Subject to the foregoing arbitration provisions and to the extent permitted by applicable law, the courts located in Delhi, India, shall have exclusive jurisdiction over all matters arising out of or relating to this Privacy Policy, the use of our Services, or any dispute between the parties.

If any provision of this section or any portion thereof is held by a court or arbitral tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, such determination shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.

GRIEVANCE REDRESSAL & CONTACT INFORMATION

ACORPORATE X is committed to addressing customer concerns in a fair, timely, and transparent manner. If you have any questions, complaints, concerns, or grievances regarding our Services, products, orders, privacy practices, or these Terms of Use, you may contact our designated Grievance Officer using the details provided below.

We will make reasonable efforts to acknowledge and address your grievance as promptly as practicable in accordance with applicable laws.

Grievance Officer
Mr. Sanaullah

Registered Office
House No. 16, Ground Floor, Shop No. 02, Khasra No. 121,
Street No. 14, Main Road, Wazirabad, Delhi – 110084,
North Delhi, Delhi, India.

Email:
Support@acorporatex.com

NODAL OFFICER

ACORPORATE X is committed to maintaining the privacy, confidentiality, integrity, and security of the Personal Information entrusted to us. We recognize the importance of providing an effective mechanism through which users may raise questions, concerns, complaints, or grievances relating to the collection, processing, storage, disclosure, retention, security, or other handling of their Personal Information.

If you believe that your privacy rights have been violated, your Personal Information has been processed in a manner inconsistent with this Privacy Policy, or you have any complaint, request, objection, query, or concern relating to our privacy practices or the Services provided by ACORPORATE X, you may contact our designated Grievance Officer using the contact details provided below.

Upon receipt of a complaint or grievance, ACORPORATE X shall acknowledge, review, investigate, and make reasonable efforts to resolve the matter in a fair, transparent, and timely manner, subject to the nature and complexity of the issue and the requirements of applicable law. Where additional information or verification is required to process your request, you may be contacted for further details.

The Grievance Officer shall be responsible for addressing complaints relating to privacy, data protection, unauthorized access, misuse of Personal Information, identity theft, security incidents, requests relating to data subject rights, and other matters arising under this Privacy Policy or applicable law.



Name: Sanaullah

Designation: Grievance Officer

Business Name: ACORPORATE X

Registered Office:

House No. 16, Ground Floor, Shop No. 02, Khasra No. 121, Street No. 14, Main Road, Wazirabad, North Delhi, Delhi – 110084, India.

Email: support@acorporatex.com